Terms & Conditions
For products like flowers and floral bouquets, they may not be delivered exactly as shown on the website. From our side we will try our best to deliver them a presented on the site but to due factors such as seasons and locations, we may need to make some changes in the flowers used for the arrangements. The number of substituted flowers will be same as will be the quality.
The pictures given on our website is to give you an idea about the product. The actual product may vary depending upon availability and other factors. We may have to substitute the products of similar or higher quality.
For deliveries in India, we will accept orders till 1.30 Pm (IST) of the same date.
We accept orders on all days of the year which includes Sundays and Public Holidays except in cases of courier orders that are delivered within 3-4 working days by TNT or Blue Dart. We try our best to stick to a fixed time when it comes to delivering our products but due to various constraints it might not be possible. However, we guarantee that deliveries will reach on the date that has been mentioned. Heavy rains, strikes or any other unforeseen situation may require the rescheduling of the delivery. When it comes to quality, we provide nothing but the best. To retain their quality flowers, cakes, and perishable products are sourced locally and are delivered by hand. Orders that have been accepted once cant be cancelled only if it is requested prior to 1 working day. A cancellation charge of INR 100 per order will be deducted. In case you have any complaint it has to be registered within 7 days from the date of the delivery. If your complaint is genuine, we will definitely consider it and re-deliver the items free of charge. Deliveries at wrong address or date come under the category of genuine complaints.
If we have to re-deliver the items, it will be processed as another order and you will be charged accordingly. Please note that orders will be considered as executed if:
--Recipient is not available
--Premises are locked
--Product is delivered to gate, reception or at the house of a neighbor.
--Phone number is incorrect it is not working or reachable and subsequently delivery is not done.
--Wrong address given at the time of delivery.
Refunds will be made only under exceptional cases if we fail to make a delivery. The costs of online transactions, services, and delivery are included in the prices of the products. The individual break-up cant be displayed due to technical restrictions.
For occasions such as Valentine Day, the prices given on our website is not valid. Call us to know about the prices on special occasions and other details. www.Phoolbhejo.in is operated/owned by Aakiv Bhatia.